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First Alarm Security & Patrol Inc. has been providing professional security
services to commercial and industrial facilities for over 36 years. We consider
the most important aspect of our mission statement to be “…to enhance life and
safety utilizing the finest integrated security solutions…” We have no better
opportunity to accomplish this mission than with our commercial and industrial
customers. We are excited about making your job as facilities or security
manager easier by providing you with the best of both worlds. We work hard to
provide well trained, experienced, and professional security officers while also
offering state of the art electronic solutions to your security needs. Our
experienced management team can design a customized security program to match
any budget. You will not find a security company as committed to your needs as
First Alarm Security & Patrol, Inc. Here are some of the services we commonly
provide to commercial and industrial facilities: |
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First Alarm will provide your commercial or industrial facility with
professional, well trained security officers or security receptionists during
times you designate. A variety of uniform styles are available. We tailor our
service to meet your needs. Our Quality Assurance Program
insures you receive the best service available. |
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First Alarm operates our own 24 hour U.L. Listed dispatch
center. We have a minimum of three (3) dispatchers and (1) Watch Supervisor on
duty at all times with the additional coverage on weekends. Our dispatchers are
trained professionals who are always ready to handle your security needs. You
will never need to deal with an answering service, voice mail, pagers, or cell
phones when dealing with First Alarm! |
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First Alarm Security officers are ready to respond to any security issue. We
handle all types of calls including loitering, soliciting, trespassing. Limited
call response in included with any standard patrol contract. |
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Tired of those late night calls? Tired of having to get out of bed to check on
a building? Worried about extended response times from the police? Let us
respond to you’re your alarm! We will make sure your building is safe and
secure and alert the proper authorities if it is not. We can also respond with
keys to assist the police in doing a more thorough check. |
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First Alarm spares no expense in providing our officers with the best uniforms
and equipment in the industry. Our uniforms look sharp and our vehicles are
well marked with the proper equipment to do the job! Let us help deter
trespassing, vandalism, and theft by conducting random patrols of your
commercial or industrial facility. |
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Our Alarm division provides electronic security services. We install burglar
alarms, fire alarms, exterior trespass yard alarms, CCTV as
well as access control systems. We also monitor burglar and fire alarms from
out own U.L. listed Central Station. We offer a special
discount to commercial or industrial facilities who are also patrol service
customers. |
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Our experienced management team cam help you design and implement a parking
control program that works. We work hard with you to create unique solutions to
long term parking problems. Here are some of the common types of parking
enforcement we provide for our customers. |
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Fire Lane / No Parking Areas / lPermit / Visitor / Tenant Parking Only /
lAbandoned / Non-Operable / Stored Vehicles |
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We will conduct a free site evaluation of your property to ensure it is properly
posted for towing as required by the California Vehicle code and local
authorities. We will also use your existing parking regulations to create a
clear and unique Parking Enforcement Directive to be used by our officers in the
field. A centralized computer database keeps track of all violations by license
plate or VIN number. This information is available to our officers in the field
for the purpose of determining whether to issue additional warning notices or to
remove vehicles from the premises |
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Once we have created a Parking Enforcement Directive that complies with your
existing regulations and have ensured your property is properly is properly
posted, we will take 100% responsibility for parking enforcement on your
property. No more having board members, community managers, or property
managers called regarding parking issues. No more unpleasant encounters with
residents, guests, commercial tenants, or employees who have had warning notices
issued or have been towed for being in violation. We will enforce your parking
regulations as an unbiased third party and take 100% responsibility for our
actions 24 hours a day. We will pay to have any car returned if removed outside
the guidelines specified in the Parking Enforcement Directive. |
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*Requires minimum contract of two (2) patrols per day/evening specifically for
parking enforcement. |
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Watch Supervisors are on duty in our dispatch center 24 hours a day. Our Watch
Supervisors are specifically trained in resolving customer service issues.
Watch Supervisors work in conjunction with Field Supervisors and Management to
ensure you receive the highest quality of service. If a Watch Supervisor cannot
provide an acceptable resolution to your problem, question, or concern, then
they will find someone who can. Our entire management staff is on-call 24 hours
a day to serve you! |
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We have a minimum of two roving Field Supervisors in each of our service areas.
Larger service areas can have up to five Field Supervisors on at any given
time. Field Supervisors are responsible for conducting random “Spot Checks” of
each post as well as providing assistance and direction to Security Officers
working in the field. Each post is checked at a minimum of once per week on
each shift. Each “Spot Check” consists of reviewing post orders, adherence to
strict uniform policy, and counseling on specific safety issues related to the
post they are working. Our Field Supervisors are dedicated to ensuring the
First Alarm security officers at your account are alert, well trained, and
sharp! |
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First Alarm also uses the latest in technology to ensure you receive the highest
quality of service. We use an Electronic Guard Tour System called “The Pipe” to
ensure our officers are alert and performing their duties. “The Pipe” is
basically a small computer that has a built in clock and memory. We install
small round discs we call “buttons” at various locations on your account. Each
button encases a small micro chip with an electronic serial number. The
electronic serial number is recorded along with the current date and time each
time a button is touched by “The Pipe”. This information is downloaded to, and
sorted by, a central computer once a week. Individual reports are then printed
and can be sent to our customers for their review. |
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